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FAQs

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Questions? We Got Answers.

We’ve provided a list below of our most Frequently Asked Questions (FAQs). Click through to learn more about Metro|NS. Have more questions? We’d love to hear from you. Call us at 212.981.0700 or email us at info@MetroNS.com; we’re looking forward to hearing from you.

Q1. Who is Metro Network Services?

Metro Network Services, LLC is a leading optical network planning, design, construction, and maintenance firm. Our mission is to provide our clients with cutting-edge technologies and best-of-breed resources to help them make informed, strategic decisions in the planning and management of their telecommunications networks. Offering consultative design, construction, and operations support to owners of metro and/or national fiber optic and wireless networks, Metro|NS is an expert in all facets of network infrastructure.

Q2. What does Metro Network Services do?

Metro|NS provides professional network services from planning and design, to project management and implementation, and ongoing operations and maintenance.

Q3. What markets does Metro Network Services serve?

Metro|NS serves the wholesale carrler/service provider market, the wireless site backhaul segment, the financial and high frequency trading markets, and any enterprise with a need for high bandwidth, security and a private network in a metro area.

Q4. What services does Metro Network Services offer?

Metro|NS offers the following services: Assessment & Advisory Services; Metro Network Planning & Design; Network Construction; Optical Transport Systems Integration; Network Test & Documentation; and Operations & Maintenance.

Q5. Why choose Metro Network Services?

We believe working relationships are valuable assets in ensuring timely delivery of network builds and enhancements. We excel at understanding our clients’ necessary timelines and delivering on-time rollouts in accordance with these expectations. Our Metro|NS team is comprised of proven network professionals who are able to offer you valuable expertise with your strategic build.

Q6. Who are Metro Network Services’ customers?

Metro|NS clients are leading global carriers, CLECs, ISPs, content delivery networks, global enterprise network operators, and financial and enterprise network operators.

Q7. How long does it typically take to provision services?

The scope of work depends on each custom network solution. Part of our initial network-planning phase is providing an estimated time for delivery.

Q8. How long has Metro Network Services been in business?

Although Metro|NS was founded in 2011, our management team’s former company, Lexent Metro Connect, which was sold to Lightower at the end of 2010, had been in business over 25 years. Lexent enjoyed a rich history of success providing support in the New York Metropolitan area to the telecommunications industry. Metro|NS’ partner, Hugh O’Kane Electric Co. founded in 1946, has served the needs of its clients with qualified, reliable support for over half a century. Our management team averages more than 20 years experience in electrical services, construction management, telecommunications networks and professional services.

Our experience in the market and our history as a reliable, knowledgeable provider has helped Metro|NS foster strong working relationships with Empire City Subway, NYC Department of Transportation, NYC Department of Information Technology & Telecommunications, The MTA and Port Authority as well as many others. Our partnerships and history help Metro|NS navigate New York’s massive and complex public, private and shared utility infrastructure. We view our relationships as an extremely valuable asset in working in one of the most challenging telecom operating markets in the world.

Q9. Where are Metro Network Services’ headquarters?

Metro|NS is headquartered in New York City at:
90 White Street
New York, NY 10013

For more information on how to contact us or for a quote, please click here.

Q10. How can I get more information about Metro|NS?

For more information about Metro|NS, please visit our contact page to fill out a quote request form or feel free to contact us by email at info@MetroNS.com and by phone at 212.981.0700.